The Progressive mobile app is a tool for retention
The Progressive mobile app, available through the App Store℠ or Google Play™, is a win for you and your customers.
Let's look at the key features of this free app and who benefits:
Agent info – view agency information such as address, phone number, and hours of operation
Payments – make payments in a matter of seconds, schedule a future payment, and view payment schedule and billing history
ID cards – save ID cards in the app for online or offline use, and share them with the other drivers via email or text
Coverages – view basic policy and coverage information, and make updates via our mobile website (no additional login required)
Claims/Roadside Assistance – start a claim or request roadside assistance without having to call
All of the features in our mobile app will help your agency by providing servicing and payment functionality that your current customers can leverage, which lets you focus on running your business.
After you've finished setting up a policy with your customers, take them to the App Store℠ or Google Play™ to download this app with you. It's important to note that we suppress quoting functionality in the app once we identify that an agency customer is using the app.
Until the customer has logged in for the first time, they'll see a link to quote. That's why we encourage you to download this app with your customers once they've purchased their policy.
By taking your customer through this process, you not only reinforce your value as their independent agent, but also provide a resource that today's customers expect from their insurance carrier.
If you have any questions, contact your local sales representative.
Thank you for your partnership.
App Store ℠ is a service mark of Apple Inc.
Android™ and Google Play™ are trademarks of Google Inc.